Hotel Riu Palace Mexico - All Inclusive | Resort in Playa del Carmen

| 8.8 (1004 Reviews) |  1 Bathroom
Playacar Resort | Hotel Riu Palace Mexico - All Inclusive

Resort in Playacar, Playa del Carmen

Family fun on the beach, with 4 outdoor pools, near Playacar Golf Club
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Mexico - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Housekeeping is available on request.
Hotel Riu Palace Mexico - All Inclusive offers 434 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.


4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Avda. Xaman-Ha, Manzana 3, Lote 4, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Eco-friendly toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Towels
  • Hair dryer
Bedroom
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Turndown service
  • Iron/ironing board
  • Access via exterior corridors
  • Recycling
  • Water-efficient showers only
  • LED light bulbs
  • Laptop-compatible safe
  • Phone
  • Energy-saving switches
  • Electrical adapters/chargers
  • Separate sitting area
Breakfast
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • Free bottled water
  • Coffee/tea maker
  • Minibar
Parking
  • Free uncovered self parking on site
  • Limo/town car service
Accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
Activities
  • Golfing
  • Scuba diving
  • Windsurfing
  • Fitness center (free access)
  • Tennis
  • Hot tub
  • Bicycling
  • Fitness classes
  • Motorized watercraft
  • Fitness center
  • Shopping
  • Kayaking
  • Windsurfing
  • Volleyball
  • 4 outdoor pools
  • Children's pool
  • Playground
  • Surfing/body boarding
  • Snorkeling
  • Sailing
  • Sauna
  • Bike storage
  • Full-service spa
  • Billiards/pool table
Entertainment
  • Flat-screen TV
  • Satellite channels
General
  • Meeting room
  • Computer station
  • Gift shop/newsstand
  • Elevator
  • ATM/banking services
  • Spanish
  • German
  • French
  • Italian
  • English
  • Designated smoking areas
  • TV in lobby
  • Beach towels
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Vegan dining options
  • 100% renewable energy
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Humane treatment of captive wild animals
  • No plastic drinking straws
  • No plastic coffee stirrers
  • Comprehensive food waste policy
Guest Services
  • Children's pool
  • Children's club
  • Laundry facilities
  • Playground
  • Separate living room
  • 4 outdoor pools
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Turndown service
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Porter/bellhop
  • 24-hour front desk
  • Change of towels (on request)
  • Wedding services
  • Daily housekeeping
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Garden
  • Pool sun loungers
  • Beachfront location
  • Vegetable garden
  • Beach loungers
  • Pool umbrellas
  • Balcony
Spa
  • Massage - on the beach
  • Steam room
  • Massage/treatment rooms
  • Spa open daily

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:30 pm minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
No pets or service animals allowed
Due to mexican government regulations, riu hotels and resorts will no longer exchange us dollars for mexican pesos at their properties located in mexico. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of covid-19 health protocol (riu) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Carlos
Apr 14, 2025 08:27:16 AM
Review Score:   10
Summary: Best all inclusive I've been with my family, by far.
See All Reviews

Room Arrangement

Room Info Facilities
Suite (C)
Room Size: 506 square feet m2
1 King Bed
Suite (C)

General

Number of living rooms 0, Bathrobes, Square feet - 506, Number of bedrooms - 1, Ping - 14, Square meters - 47, Bed count minimum 1, Bed count maximum 1
Suite, Jetted Tub (C)
Room Size: 506 square feet m2
1 King Bed
Suite, Jetted Tub (C)

General

Number of living rooms 0, Jetted bathtub, Bathrobes, Square feet - 506, Number of bedrooms - 0, Ping - 14, Square meters - 47, Bed count minimum 1, Bed count maximum 1
Junior Suite (Superior (U))
Room Size: 420 square feet m2
2 Double Beds
1 King Bed
Junior Suite (Superior (U))

General

Number of living rooms 0, Number of bedrooms - 1, Square meters - 39, Ping - 11.8, Bed count minimum 1, Square feet - 420, Bed count maximum 2
Suite, Jetted Tub (M)
Room Size: 506 square feet m2
1 King Bed
Suite, Jetted Tub (M)

General

Number of living rooms 0, Jetted bathtub, Square feet - 506, Number of bedrooms - 0, Slippers, Ping - 14, Square meters - 47, Bed count minimum 1, Bed count maximum 1
Suite (M)
Room Size: 506 square feet m2
1 King Bed
Suite (M)

General

Number of living rooms 0, Square feet - 506, Number of bedrooms - 0, Slippers, Ping - 14, Square meters - 47, Bed count minimum 1, Bed count maximum 1
Suite, Jetted Tub (L)
Room Size: 506 square feet m2
1 King Bed
Suite, Jetted Tub (L)

General

Number of living rooms 0, Jetted bathtub, Square feet - 506, Number of bedrooms - 0, Slippers, Ping - 14, Square meters - 47, Bed count minimum 1, Bed count maximum 1
Suite (U)
Room Size: 506 square feet m2
1 King Bed
Suite (U)

General

Bathrobes, Square feet - 506, Slippers, Ping - 14.22, Square meters - 47, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Junior Suite (Superior (L))
Room Size: 420 square feet m2
2 Double Beds
1 King Bed
Junior Suite (Superior (L))

General

Number of living rooms 0, Number of bedrooms - 1, Square meters - 39, Ping - 11.8, Bed count minimum 1, Square feet - 420, Bed count maximum 2
Suite (L)
Room Size: 501 square feet m2
2 Double Beds
1 King Bed
Suite (L)

General

Square feet - 501, Slippers, Ping - 14, Square meters - 47, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Junior Suite (M)
Room Size: 420 square feet m2
2 Double Beds
1 King Bed
Junior Suite (M)

General

Number of living rooms 0, Number of bedrooms - 1, Square meters - 39, Ping - 11.8, Bed count minimum 1, Square feet - 420, Bed count maximum 2
Suite (B2C-US)
Room Size: 506 square feet m2
1 King Bed
Suite (B2C-US)

General

Number of living rooms 0, Bathrobes, Square feet - 506, Number of bedrooms - 1, Ping - 14, Square meters - 47, Bed count minimum 1, Bed count maximum 1
Suite, Jetted Tub (U)
Room Size: 506 square feet m2
1 King Bed
Suite, Jetted Tub (U)

General

Number of living rooms 0, Jetted bathtub, Square feet - 506, Number of bedrooms - 0, Slippers, Ping - 14, Square meters - 47, Bed count minimum 1, Bed count maximum 1
Suite, Jetted Tub (B2C)
Room Size: 506 square feet m2
1 King Bed
Suite, Jetted Tub (B2C)

General

Jetted bathtub, Bathrobes, Square feet - 506, Ping - 14, Square meters - 47, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Junior Suite (U)
Room Size: 420 square feet m2
2 Double Beds
1 King Bed
Junior Suite (U)

General

Number of living rooms 0, Number of bedrooms - 1, Square meters - 39, Ping - 11.8, Bed count minimum 1, Square feet - 420, Bed count maximum 2
Junior Suite (E)
Room Size: 420 square feet m2
2 Double Beds
1 King Bed
Junior Suite (E)

General

Number of living rooms 0, Number of bedrooms - 1, Square meters - 39, Ping - 12, Bed count minimum 1, Square feet - 420, Bed count maximum 2
Suite (B2C-CA)
Room Size: 506 square feet m2
2 Double Beds
Suite (B2C-CA)

General

Square feet - 506, Ping - 14, Square meters - 47, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, Jetted Tub (B2C-CA)
Room Size: 506 square feet m2
2 Double Beds
Suite, Jetted Tub (B2C-CA)

General

Number of living rooms 0, Jetted bathtub, Square feet - 506, Number of bedrooms - 1, Ping - 14, Square meters - 47, Bed count minimum 2, Bed count maximum 2
Junior Suite (Superior (E))
Room Size: 420 square feet m2
2 Double Beds
1 King Bed
Junior Suite (Superior (E))

General

Number of living rooms 0, Number of bedrooms - 1, Square meters - 39, Ping - 11.8, Bed count minimum 1, Square feet - 420, Bed count maximum 2
Junior Suite (B2C-CA)
Room Size: 420 square feet m2
2 Double Beds
Junior Suite (B2C-CA)

General

Number of living rooms 0, Number of bedrooms - 1, Square meters - 39, Ping - 12, Bed count minimum 2, Square feet - 420, Bed count maximum 2
Junior Suite (Superior | B2C-CA)
Room Size: 420 square feet m2
2 Double Beds
Junior Suite (Superior | B2C-CA)

General

Number of living rooms 0, Number of bedrooms - 1, Square meters - 39, Ping - 12, Bed count minimum 2, Square feet - 420, Bed count maximum 2
Junior Suite, Garden View (M)
Room Size: 420 square feet m2
2 Double Beds
1 King Bed
Junior Suite, Garden View (M)

General

Number of living rooms 0, Number of bedrooms - 1, Square meters - 39, Ping - 11.8, Bed count minimum 1, Square feet - 420, Bed count maximum 2
Junior Suite (B2C)
Room Size: 420 square feet m2
1 Double Bed
Junior Suite (B2C)

General

Square meters - 39, Ping - 11.8, Bed count minimum 1, Bed count maximum 1, Square feet - 420, Number of bathrooms - 1
Junior Suite (Superior, B2C-US)
Room Size: 420 square feet m2
1 Double Bed
Junior Suite (Superior, B2C-US)

General

Square meters - 39, Ping - 12, Bed count minimum 1, Bed count maximum 1, Square feet - 420, Number of bathrooms - 1
Junior Suite (L)
Room Size: 420 square feet m2
2 Double Beds
1 King Bed
Junior Suite (L)

General

Number of living rooms 0, Number of bedrooms - 1, Square meters - 39, Ping - 11.8, Bed count minimum 1, Square feet - 420, Bed count maximum 2
Junior Suite (Superior | C)
Room Size: 420 square feet m2
1 Double Bed
Junior Suite (Superior | C)

General

Number of living rooms 0, Number of bedrooms - 1, Square meters - 39, Ping - 12, Bed count minimum 1, Bed count maximum 1, Square feet - 420
Junior Suite (C)
Room Size: 420 square feet m2
1 Double Bed
Junior Suite (C)

General

Number of bedrooms - 0, Square meters - 39, Ping - 12, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Square feet - 420

FAQ's

Is this Playacar resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Playacar resort have a swimming pool?

Yes, this Playacar resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playacar resort?

Best-rates for the Playacar resort starts from $276 per night with includes Designated Smoking Area, Wheelchair Accessible, Ocean View, Bedding/Linens, Breakfast, Air Conditioner, View, Balcony/Terrace, Accessibility, Business Services, Sports/Activities, Spa, Bar, Parking, TV, Wellness Facilities, Restaurant, Guest Services, Internet, Kitchen, Laundry, Pool, Child Friendly, Hot Tub with all other facilities. BedroomVillas.co.uk matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Playacar resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playacar resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playacar resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playacar resort?

Based on the information reported by the owner or manager, the Playacar resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playacar resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Playacar resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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